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Instructions
旅游卡购票方法
Purchase Method by Travel Card Ticket
1. 线上预约景点
第一步: 请登录ChinaHand官网www.chinahandcard.com或古藤堡APP,认证激活VIP卡。
第二步: 选择景区点击“立即预约”,选择门票类型,预约时间和卡片,即可预约景点。
Reserve the spots online
Step1: Activate your VIP Card on website( www.chinahandcard.com), or on the GutenZone APP.
Step2: Select Scenic Spot, click on “Reserve now”.

2. 景区取票
去景区前,请携带如下物品:
1)预约凭证:在我的预约中打开预约详情,点击按钮“预约凭证“,获取“验证成功”界面
2)身份证、护照或军官证
3)ChinaHand VIP卡
向售票员出示以上物品即可兑换优惠门票,至检票口检票入园。
Get your ticket at the ticket office
Before you go to the spots, please bring the following items:
1) Reservation certificate: Open GutenZone APP, find my reservations, reservation details, and click the “Reservation certificate”.
2) Passport/ID Card
3) VIP Card
Show the items above to the conductor, and you can get discount ticket.
一、西安一卡通旅游权益使用说明
Instructions for Tourism Rights and Interests of Xi’an One-card-through
1、用卡人在柜台购买激活旅游权益之日起,有效期365天。
     The card is valid for 365 days from the date when the user purchases and activates the tourism rights and interests at the counter.
2、旅游权益激活后仅限本人使用,不得转借他人,同时不得作为经营性用途使用。
     The tourism rights and interests are only limited to the user himself after being activated, shall not be lent to others, and shall not be used as a business purpose.
3、景区取票
去景区前,请携带如下物品:      1)预约凭证:在我的预约中打开预约详情,点击按钮“预约凭证“,获取“验证成功”界面
     2)身份证、护照或军官证
     3)ChinaHand VIP卡
     向售票员出示以上物品即可兑换优惠门票,至检票口检票入园。
Get your ticket at the ticket office
Before you go to the spots, please bring the following items:
     1) Reservation certificate: Open GutenZone APP, find my reservations, reservation details, and click the “Reservation certificate”.
     2) Passport/ID Card
     3) VIP Card
Show the items above to the conductor, and you can get discount ticket.
4、每家景区每卡每天限一次使用。在合作景区游览时,持卡会员单人享受打折优惠;若会员及随行共同前往,则会员免票,随行打折(具体以网站公布的景区优惠细则为准),随行人员限5人之内(会员本人除外,含5人)。
     Each card is limited to be used only once in a scenic area per day. The card holder enjoys a discount for the tour in a cooperative scenic area, a single member of; if the member and the entourage travel together, the member himself can have free ticket, and the entourage enjoy a discount (be subject to the preferential rules of the scenic areas published on the website); the accompanying personnel are limited to 5 people (except the member himself, including 5).
5、《长安通·行旅通游卡》的免票或优惠仅限该景区(景点)指定的第一道大门票,是否可以与景区(景点)其它优惠同时使用,以景区(景点)的规定为准。
     The free ticket or discount of Chang’an Card is only limited to the first main gate ticket specified in the scenic area (scenic spot), whether it can be used with other discounts of the scenic area (scenic spot) at the same time shall be subject to the provisions of the scenic area (scenic spot).
6、《长安通·行旅通游卡》不能与其他单位发行的包括但不限于各类旅游卡、旅游护照、旅游年票、优惠券等同时使用。
     Chang’an Card cannot be used together with (including but not limited to) various travel cards, tourist passports, tourism year tickets, discount coupons, etc.
7、如会员或随行人员中有包括但不限于已享受门票优惠如免票老人、学生半价等资格的老人、军人、儿童、学生等,不再归属于此卡会员或随行人员,不再享受此卡对应优惠政策。
     If the members or entourage (including but not limited to) have the elderly, soldiers, children, students, etc. who already enjoyed ticket discounts such as free ticket elderly or student half price, they shall no longer belong to the card members or entourage, and not enjoy the corresponding preferential policies of the card.
8、如会员的随行人员也持有《长安通·行旅通游卡》,则视为会员单人持卡,持卡的会员享受对应单人的折扣优惠。
     If the member’s entourage also holds the Chang’an Card, it shall be deemed as the member's single person card, and the member holding the card shall enjoy the corresponding single person discount.
9、五一、十一等法定节假日及景区自行发起的节庆活动,《长安通·行旅通游卡》是否可以正常使用,以景区公示为准。
     With regard to whether the Chang’an Card can be normally used during May Day and National Day and other legal holidays as well as festival activities organized by the scenic areas themselves shall be subject to the scenic notification.
10、《长安通·行旅通游卡》在同一景区(景点)内的有效时间按景区规定的游览时间执行。
       The effective time of the Chang’an Card in the same scenic area (scenic spot) shall be executed according to the visiting time specified by the scenic area.
11、持《长安通·行旅通游卡》在其它合作单位消费时,按官网公布的各合作企业优惠细则为准。
       When the Chang’an Card is used in other cooperative units, it shall be subject to the preferential rules of each cooperative enterprise issued on the official website.
二、免责声明
Disclaimer
1、如因不可抗力,包括但不限于地震、战争、自然灾害、景区闭园等原因造成会员不能游览时,出品方、发行方及合作景区均不承担任何经济与法律责任。
     If the member fails to visit due to force majeure, including but not limited to earthquake, war, natural disaster, scenic area closed and other reasons, the producer, issuer and scenic area partner shall not bear any economic or legal responsibility.
2、如因景区客观原因,包括但不限于接待饱和、维修、闭园等原因,预约失败,出品方和发行方不承担任何法律与经济责任,不承担赔偿责任。
     If the reservation fails due to objective reasons of the scenic area, including but not limited to reception saturation, maintenance, closing and other reasons, the producer and issuer shall not bear any legal and economic responsibility, and shall not be liable for compensation.
3、《长安通·行旅通游卡》的三款产品均不含景区保险,如需保险可向景区申请自行购买,出品方和发行方不承担任何景区内安全责任和保险责任。
     The three products of the “Chang’an Card do not cover scenic area insurance, insurance can be applied to buy from the scenic area by yourself if necessary, the producer and the issuer do not bear any responsibility for safety and insurance in the scenic area.
4、具体景区全部以官网公示为准,持卡人出行前请务必登陆官网查询最新信息。
5、如遇任何问题请先致电400-829-1122,凡激活此卡用户将享有有效期内各种权益及保障,如预约景区订票、景区验证、遗失补办、投诉处理等,非激活会员不在保障范围内。
     In case of any problem, please call 400-829-1122 immediately. Any user who activates this card will enjoy all kinds of rights and interests and coverage during the valid period, such as reservation and booking tickets of the scenic area, scenic area verification, loss and reapplication, complaint handling, etc., and non-activated members are not included in the scope of coverage.
6、《长安通·行旅通游卡》更具体的使用办法,请阅读官网、官微上的《使用说明》。
     Please read User Instructions on official website and WeChat for more specific use method of the Chang’an Card.
7、《长安通·行旅通游卡》由西安城市一卡通有限责任公司荣誉出品,由西安行旅信息科技有限公司提供景区优惠服务,产品最终解释权归双方共同所有。
     The Chang’an Card is honor-produced by Xi’an City One-card-through Co., Ltd.; the preferential service of scenic areas is provided by Xi’an Xinglv Information Technology Co., Ltd., and both parties jointly reserve the ultimate right of interpretation.